Return Policy


Merchandise in original condition, with its tags intact, can be returned within 30 days after an in-store purchase or within 30 days following the delivery date of a shipped item. If returned with a gift receipt, an FORMAL SOCIETY Gift Card credit or merchandise exchange will be provided. Between November 1 and December 24, 2023, purchases fall under our extended holiday return policy. Items bought within this period can be returned until January 14, 2024, or within 30 days, whichever extends further. All products must be new and have their original tags attached.

Remember, Gift Cards cannot be returned, and all formal wear is final sale.

ALL SALE ITEMS ARE FINAL SALE and are not eligible for return. 

The original shipping fees are non-refundable and it is the responsibility of the customer to pay for return shipping. 

Shoes must be returned with their original shoebox. Any sign of wear or a damaged shoebox will make the shoes ineligible for return. 

Return Form