Privacy policy

At Formal Society, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us.

Information Collection: When you visit our website or make a purchase, we may collect personal information from you, such as your name, email address, and contact details. We only collect this information with your consent and for the purpose of providing you with our boutique services.

Use of Information: The information we collect is used solely for the purpose of processing your orders, providing customer support, and keeping you updated about our products, promotions, and special offers. We may also use your information to personalize your shopping experience and improve our website's functionality.

Sharing of Information: We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you, as long as they agree to keep your information confidential.

Email Communications: By providing your email address, you consent to receive emails from us regarding your orders, account information, and marketing communications related to our boutique. You have the option to unsubscribe from these emails at any time by using the "unsubscribe" link provided in the email or by contacting us directly.

SMS Communications: The Formal Society mobile message service (the "Service") is operated by Formal Society (“Formal Society”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to Formal Society’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of Formal Society through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with Formal Society. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

You may opt-out of the Service at any time. Text the single keyword command STOP to +18663037302 or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other Formal Society mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

For Service support or assistance, text HELP to +18663037302 or email admin@formalsociety.com.

We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to enhance your browsing experience and collect information about how you use our website. You can choose to disable or manage cookies through your browser settings.

Data Retention: We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Your Rights: You have the right to access, update, correct, or delete your personal information held by us. If you would like to exercise any of these rights or have any questions about our privacy practices, please contact us using the information provided below.

Contact Us: If you have any concerns or inquiries regarding our privacy practices or this Privacy Policy, please contact us at admin@formalsociety.com or through the contact form on our website.

Changes to the Privacy Policy: We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

By continuing to use our website and services, you acknowledge and agree to the terms of this Privacy Policy.